FIXZY Data Deletion Policy
Scope: This policy applies to all user data collected and processed by FIXZY through its website and related services.
Data Deletion Requests:
- Initiation: Users may initiate data deletion requests by sending an email to FIXZY’s customer support at support@fixzy.net.
- Verification: FIXZY will verify the user’s identity and the legitimacy of the deletion request before proceeding. You may need to provide additional information to confirm your identity, such as your name, email address associated with your account, or a unique identifier.
- Scope of Deletion: Users can request the deletion of all or specific categories of their personal data. Please clearly specify in your email what data you wish to be deleted.
- Timeframe: FIXZY will process data deletion requests within [specify timeframe, e.g., 30 days] of receipt.
Data Deletion Process:
- Removal from Active Systems: FIXZY will remove the user’s data from its active systems and databases.
- Deletion from Backups: If required by law or for legitimate business purposes, FIXZY may retain anonymized or aggregated data in backups.
- Notification: Users will be notified via email upon completion of the data deletion process.
Exceptions: In certain circumstances, FIXZY may be unable to delete all or a portion of a user’s data, such as:
- Legal Requirements: Data retention may be required by law or court order.
- Fraud Prevention: Data may be retained for a limited period to prevent fraud or abuse.
- Security Purposes: Data may be retained for security purposes, such as to detect and address cybersecurity threats.
Data Retention: FIXZY will retain user data for as long as necessary to fulfill the purposes for which it was collected or as required by law.
Data Security: FIXZY will implement appropriate technical and organizational measures to protect user data from unauthorized access, disclosure, alteration, or destruction.
Updates: FIXZY may update this policy from time to time to reflect changes in applicable laws, regulations, or business practices.
Contact Information: For questions or concerns regarding this policy, please contact FIXZY’s customer support at support@fixzy.net.
By using FIXZY’s mobile application website and services, users consent to the collection, processing, and deletion of their data as outlined in this policy.